Protecting the public

Your right to safe care

In Ontario, you have the right to receive safe, competent, ethical care from your occupational therapist. Be confident in that right because the government has laws and rules in place to protect you. Occupational therapists are accountable for the quality of care they provide. The College ensures that accountability in a number of ways.

Registration requirements to become an occupational therapist

We make sure occupational therapists have met strict educational requirements and standards to become registered to practice in Ontario.

Using our public register to find an occupational therapist

Watch this video to learn how to access current reliable information about occupational therapists in Ontario.

It is important to know who is delivering your care. Only people registered with the College can practice occupational therapy in Ontario and use the title of occupational therapist or OT. These individuals are listed in the register of occupational therapists. Checking the register will confirm that the individual listed is qualified to deliver your care.

How we ensure professionalism and quality

The College develops and enforces standards of practice, policies, guidelines and the code of ethics for all occupational therapists. In order to help our OTs stay up-to-date on their knowledge and skills, we also provide quality assurance activities and programs.

Concerns or complaints

Learn more about our complaints and concerns processes. You have a right to complain about occupational therapists registered with the College, or about people who aren’t registered but who present themselves as occupational therapists. Our OTs and their employers also have a duty to self-report and mandatory reports if they experience or see something illegal or unethical.

Inquiries, Complaints and Reports Committee

The ICRC is made up of both occupational therapists and appointed members of the public. It reviews investigations and makes decisions on next steps in an OT’s disciplinary journey.

Ensuring safe spaces during practice

Patients and clients have a right to a secure and trustworthy environment in a therapeutic relationship – and that includes the right to be safe from any sexual abuse or inappropriate behaviour.

Discipline Hearings

Any occupational therapist who commits an act of misconduct has to answer to the College. This includes violations of the Standards of Practice.

Relevant resources

Resource

Complaints Process

Standards

Code of Ethics, 2020

Legislation & Bylaws
External

Professional Misconduct Regulation

Standards

Standard for Professional Boundaries and the Prevention of Sexual Abuse, 2023

Next steps and contacts

Finding an OT

We are here to help you find the best occupational therapist for your needs.

Contact Us for Support

Get in touch with us with any questions or comments you may have.

Complaints

Share your concerns about an OT or learn more about current open complaints.