Online Complaint Form

Please fill in the form below to submit your complaint.

You must provide:

• the name of the occupational therapist you are concerned about,
• as much detail as possible about the nature of your concerns, and
• your full contact information.

If you are unsure of the occupational therapist’s name, please contact us and we will help you.

Anyone can file a complaint with the College. All complaints received by the College are investigated.

Learn more about the process: How to Report a Concern or File a Complaint

If you would like further information about making a complaint, or if you are unsure if you would like to file a formal complaint, please contact the College:

Toronto: 416-214-1177 x267
Toll-free: 1-800-890-6570 x267
Email: investigations@coto.org

File a Complaint

Please enable JavaScript in your browser to complete this form.

Person Registering Complaint

Name *

First

Last

Primary Phone Number

Secondary Phone Number

Email Address *

Address *

Address Line 1

City

State / Province / Region

Postal Code

Occupational Therapist Information

Occupational Therapist you are complaining about

Please note the College has jurisdiction over individual occupational therapists and not other health care providers or institutions. You must identify an individual occupational therapist. If you don’t know the name of the occupational therapist, we can help you. Please contact us at info@coto.org or 1.800.890.6570 and press 0. You can also check the online public register of occupational therapists at Find an Occupational Therapist.

Name *

First

Last

Employer Name (if applicable)

Address

City *

Province

Postal Code

emergency Provider Layout

Phone Number

Note: If you are complaining about more than one occupational therapist, please complete a separate complaint form for each occupational therapist. Each complaint is investigated separately.

Incident Information

Are you a client? *

• Yes
• No

Please list specific concerns about the occupational therapist *

Date(s) for specific incident(s) if applicable

Other Occupational Therapists and Healthcare Providers

As part of our investigation, we may need to collect records from other occupational therapists who have provided treatment. Are there any other occupational therapist(s) who are not the subject of your concerns, but who provided you with treatment relevant to your complaint? *

• Yes
• No

Occupational Therapist

Name *

First

Last

Employer Name (if applicable)

Address *

Address Line 1

City

State / Province / Region

Postal Code

Phone

Add Another OT Remove OT

Are there any other health care provider(s) (i.e. medical doctors, hospital emergency departments, etc.) who have provided you with treatment relevant to your concerns? *

• Yes
• No

Healthcare Provider

Name *

First

Last

Employer Name (if applicable)

Address *

Address Line 1

City

State / Province / Region

Postal Code

Phone

Add Another Healthcare Provider Remove Healthcare Provider

Include Documents (optional)

File Upload

Click or drag files to this area to upload. You can upload up to 6 files.

If you wish to include supporting documents with your complaint, please attach here. File types allowed (.doc, .docx, .pdf, .jpg, .jpeg, .zip, .xls, .xlsx, .txt) and file size should not exceed 10MB each

Acknowledgement

By clicking “Submit”, I understand that I am filing a formal complaint against the occupational therapist identified in the Occupational Therapist Information section.

Submit

After you submit the online complaint form, you should receive a confirmation email from the College within 2 business days.

If you do not receive an email confirmation, please contact the College. The College will also notify the occupational therapist to your complaint within 14 days of the College filing your complaint.